Frequently Asked Questions


All our keys are Region Free so they can be activated anywhere in the world.

Once the order has been delivered, no refunds are made. If you had any problems with your product you can send us a message and we will gladly assist you.

We offer discounts to resellers who are interested in offering any of our products. For more information, send us a message on Telegram.

Digitally sent orders are delivered to your email indicated in your order.

It is totally safe! You can check our reputation on eBay and on Facebook to verify that we are a serious company. Thousands of satisfied customers. We only access your account to activate and never log in again after that, plus we ask you to change the password once delivered.

If more than 24 hours have passed and you still have not received your purchase, you can contact us through any of our channels.

Of course! Send us a message and we will gladly change it for you. We will only ask you for some information before proceeding with the replacement.

If you received an email changing your order status to Completed and you cannot find another email with your order details, check your spam and junk folder first. If you still do not find your order then please contact us and make sure to include your order number.

All accounts that do not say OFFLINE in the title are private accounts. You are the sole owner of these accounts and no one else will have access to them. You are free to change all data including email and password.

They are shared Steam accounts that are guaranteed to work offline. You are given a Steam username and password and this will allow you to download the game from Steam to play it on your computer.

If you have paid and your order says Processing this means that the payment has gone through and now you only have to wait until we deliver it to your email.

Most of our products are delivered manually so it takes us 1-24 hours to send them to you. During weekends and holidays your order may take longer than usual.